Our Services
⚓ Our Services
At Harbor & Helm Hospitality Consulting, we partner with independent and franchised hotels to strengthen operations, grow profitability, and elevate leadership performance.
Our approach blends real-world hotel experience with data-driven strategy — helping you identify what’s working, what’s not, and exactly how to fix it.
We don’t offer cookie-cutter consulting. We tailor every plan to your property, your market, and your goals.
🧾 1. The Harbor Audit
Operational Review & Performance Snapshot
A one-day, in-depth audit designed to uncover inefficiencies, reduce costs, and identify revenue opportunities across Rooms, Housekeeping, Engineering, and Front Desk operations.
You’ll receive:
A full operational report with key findings and recommendations
Labor, expense, and process improvement analysis
Immediate, actionable next steps
Perfect for: Owners or GMs seeking a clear, unbiased operational snapshot.
🧭 2. The Helm Advisory
Ongoing Leadership & Performance Consulting
A monthly consulting partnership focused on consistent improvement and accountability. We become your virtual executive team — guiding you through labor alignment, P&L analysis, revenue strategy, and team performance reviews.
You’ll receive:
4 strategy calls per month
Monthly performance & profitability reports
Leadership mentoring and staff accountability systems
Perfect for: Hotels needing long-term support, stability, and consistent profit growth.
🚢 3. The Full Turnaround Voyage
Ongoing -Day to Day Hotel Transformation Program
A daily performance and culture reset for underperforming or transitional hotels. From operational audits to team training, we help you stabilize leadership, rebuild structure, and restore profitability.
You’ll receive:
Comprehensive on-site or hybrid consulting support
SOP implementation, payroll review, and labor optimization
Departmental training, inspection prep, and leadership development
A 90-day success roadmap to maintain results
Perfect for: Properties facing service breakdowns, low scores, or staffing challenges.
💬 Let’s Talk Results
Every hotel has a story — we help you rewrite yours for higher profit, stronger teams, and exceptional guest experiences.
📅 Schedule your free 15-minute Discovery Call to discuss your property’s needs and receive a custom proposal.
Contact us
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